Thanks for purchasing our services at https://www.acticsim.com/ operated by Actics Impex S.R.L.
As our packages include digital content, which is accessible automatically, and right after your payment is confirmed, you may cancel your order within 14 days.
In order to make a refund you need to contact us at support@acticsim.com and leave a request with all the detailed information regarding the reason of refund. Our team will shortly come back to you and review your case during 10 working days.
The funds will be refunded by the original payment method. For credit card payments, it may take from 5 to 10 business days for a refund.
Feel free to contact us at info@acticsim.com if you need any support or information.